Esta sección es de titularidad ajena a PORTAL DE TU CIUDAD. El usuario declara conocer y aceptar que cualquier relación contractual que pueda establecer en su caso con un tercero que haya sido contactado a través de PORTAL DE TU CIUDAD, se entiende realizada exclusivamente entre el usuario y el tercero, excluyéndose cualquier responsabilidad de PORTAL DE TU CIUDAD derivada de la participación del usuario en una compraventa de bienes o servicios, conforme a lo dispuesto en las Condiciones de venta


Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via UPS with tracking and drop-off without signature. If you prefer delivery by UPS Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.